Shipping policy

At Kalafab, we ensure safe and timely delivery of our premium ethnic wear across India.


📦 SHIPPING LOCATIONS

  • We ship Pan-India

  • Currently, we do not ship internationally


⏳ ORDER PROCESSING TIME

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or holidays will be processed on the next working day


🚛 DELIVERY TIME

  • Estimated delivery time: 5–8 business days

  • Delivery timelines may vary depending on location, courier partner, or unforeseen circumstances


💰 SHIPPING CHARGES

  • Free Shipping on all prepaid orders (if applicable)
    OR

  • Shipping charges (if any) will be clearly mentioned at checkout


💵 CASH ON DELIVERY (COD)

  • COD is available on selected pincodes

  • Additional COD charges may apply and will be shown at checkout


📍 TRACKING DETAILS

  • Once your order is shipped, you will receive:

    • Tracking ID via SMS/Email

    • Courier partner details to track your order


⚠ DELIVERY DELAYS

While we strive to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier delays

  • Remote area deliveries

  • Festivals or high-volume sale periods


📦 UNDELIVERED / RETURN TO ORIGIN (RTO)

  • If an order is returned due to:

    • Incorrect address

    • Customer unavailable

    • Repeated delivery attempts failed

  • Re-shipping charges may apply


📞 NEED HELP?

For shipping-related queries, contact us at:
📧 hello.kalafab@gmail.com
📱 +91 70412 32925 (24×7 Support)